A 99.9% Server Uptime
We have built our web hosting platform using reliable hardware components and significantly customized software. Our system administrators have installed a modified version of SELinux on our hosting servers in order to guarantee optimal security and dependability. We have set up a number of anti–DDoS tools in addition to highly efficient firewall programs to make sure our network is impregnable and safe.
All web hosting services packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it’s crucial to also set up your own network architecture. That is the reason why we built a custom internal network in each one of our datacenter facilities. Based on top–quality Juniper routers and switches, our internal network allows for hypersonic data transfer rates and is also fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, no matter which hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unsatisfied with our web hosting services, or if you find them insufficient, or if you decide that you need to have a Linux VPS web hosting services rather than a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have total control of your domain names even if you terminate your hosting account with us.
24/7 Technical Support
We have conscientiously chosen each single member of our 24x7 support department to make sure that we can provide the best possible customer support service that you can get. Each one of our customer service technicians has many years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. And they are at your disposal 24/7/365 – you will be able to contact them at any time and they will respond as quickly as possible.
Their average support ticket response time is less than 20 minutes, while with other hosting suppliers you need to wait around for days. Besides, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be responded to within 60 minutes.