Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center section incorporated into our Hosting Control Panel. It includes an extensive repository with frequently asked questions and detailed educational articles written by our seasoned technical support staff.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to watch how an action is completed or how an issue is resolved, instead of just reading about it, have a look at our collection of how–to video tutorials. They address a variety of topics and will help you quickly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 customer care service and a 60–minute ticket response time guarantee. Our seasoned tech support engineers will be online for you 24 hours a day to answer your queries and to settle any problem that you may possibly stumble upon. Simply send a technical support request from the Help Center and we will reply back to you extremely quickly.