1 hour ticket response
Prompt assistance is our key objective and that is the reason why we have a team of competent technicians who are prepared to offer a prompt answer to any question that you might have. Simply open your trouble ticket from your Hosting Control Panel and we’ll respond within 1 hour in the worst case scenario. In fact, we strive hard and aim for a twenty–minute client support ticket response time.
An Exceptional Tech Support Service
We’ve got a team of web hosting support techs who will be happy to respond to all your inquiries every time you are in need of assistance. The vast majority of our support team members have many years of experience in the web hosting services sector, which suggests that you can always depend on quick and detailed answers to your concerns.
A User–Friendly Help Center Section
To help you find a quick suggestion on how to use a given feature, we have included a very intuitive Help Center section in the Hosting Control Panel. You can search through a huge collection of web hosting account management articles and website management articles, check out our F.A.Q. section or watch our how–to video tutorials.