Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Warranty

  • Our group of techs will do their best to reply to your help tickets within about 1 hour. If, however, the situation you have encountered demands the help of the Administrators’ =Dept,= we will address the ticket to the person on shift and will submit a note to inform you.

  • Top quality support service

  • Top–quality Technical Support Service

  • We offer you around the clock tech assistance through a super–fast ticketing solution integrated into your Control Panel. You’ll be able to write to us anytime about any of the programs that come pre–configured on your virtual server, including the selected Linux OS, the server administration panel and our in–house produced Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Hosting Control Panel that will come absolutely free along with your virtual server, you’ll find an informative Help zone, incorporating everything you need to learn about taking care of your web pages and software. We have introduced a range of how–to articles and reviews and video training that demonstrate the basic web site maintenance duties in an easy to read fashion.