Customer Support Channels
A 1–hour Response Guarantee
Our customer help staff is taught to speedily take care of all of our web hosting services users’ inquiries and support questions. Through our ticketing system, you are able to fill in your issue and a support crew member will, no doubt return to you in only max sixty minutes. Basically, practice has revealed that the standard response time period is Twenty or so minutes.
A Top–quality Support Service
Get in touch with us any time needed. Our team of consultants will be on the web for you 24x7x365 to respond to all of your queries and to remedy any issue you might have. You also can submit a technical support ticket from your Hosting Control Panel or send us an email message at any time. In addition, on working days, you are able to call us or use the live chat service.
An Intuitive Help Section
Our company has built–in a substantial practical knowledge base into the Control Panel so you might get important step–by–step details any time. Each area of the Control Panel has its own contextual help area showcasing a variety of how–to articles. We have also organized training videos to supply you with a far better visual representation of the simplest way to carry out any given procedure.