Live Chat Support in Web Hosting
In addition to the telephone and ticket support, our company provides live chat support too. You are able to contact us every single day, which includes holidays and weekends, and we can give you more details about the web hosting services that we supply in case you are not among our customers yet, or about common and billing questions in case you already have a user profile. Although for solely technical matters you will have to open a trouble ticket to the tech support team, since such matters require additional time to be resolved, you may still contact us through our live chat for some technical details. For example, we are able to help you set up an email address in your e-mail client or troubleshoot a variety of issues, saving you considerable amount of time. Even when our telephone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as a part of our services, which means that if you have any kind of questions about our semi-dedicated hosting services, you'll be able to get in touch with our customer care team at any moment no matter if you have already obtained an account or not. Generally, the chat service is intended for billing, pre-sales and general questions and problems, still we can help you with quite a few tech questions too. We can help you select the proper plan for your sites in case you don't have an account yet, we can reply any kind of billing questions or issues you could have or we can help you with installing your new email address on your computer or smartphone - all this will be done in a timely manner since our live chat service is available all day long, every single day. Every time you require support, you are able to talk with an agent and save time and effort.