You can find plenty of web hosting providers on the market, but many of them are resellers that have minimal resources, especially when it comes to support. A way to distinguish them is the option to reach the company by phone. The type of support that you can get through this particular method of communication will vary depending on the supplier - a few of them provide professional telephone support, many others offer basic and customer support only because some matters are more time-consuming and it's more convenient to be resolved with a support ticket, particularly when the situation has to be escalated. Nonetheless, it is good to know that you can always get in touch with your web hosting provider because there're countless small matters which can be taken care of efficiently and in a very timely manner with a telephone call, not mentioning that you'll be able to get more info about the services even before you become a customer.

Phone Support in Web Hosting

We believe that having the option to communicate with a live consultant is very important, so we have three support lines all around the world (Australia, USA and UK) and you can reach us over the phone for 14 hours every day. If you consider purchasing one of our web hosting services, for instance, you will be able to call us and learn more about our services before placing your order to make sure that we cover all system requirements for your web sites. After the order, you will be able to get in touch with us about all of the sales or billing difficulties you may have, or receive any kind of general or basic tech information you need. We've tried to find the balance between phone and ticket support, so for strictly technical issues you can use the ticketing system, which will make it easier to monitor the communication along with any new developments in the resolution of the issue.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hours daily as a part of the support services for each and every semi-dedicated server package that we supply. As some issues are more complex and time-consuming, you'll have to open a ticket in case you come across such a problem, still for all the billing, general or minor technical issues you can always phone us and we will assist you instantly to save you the time you will have to spend on opening a support ticket. Even if you don't have an account yet, you'll be able to find out whether you can host your sites on our innovative cloud platform or you are able to receive any other general info on our semi-dedicated solutions. We now have local numbers in the United States, Great Britain and Australia along with an international number, which means that you can call the one which is nearer to where you are.