Service Uptime Guarantee in Web Hosting
We guarantee 99.9% service uptime for each web hosting account on our servers. We utilize a high-tech cloud web hosting platform in which each and every part of the website hosting service is handled by an independent set of web servers, therefore if one machine fails, the other ones within the cluster are going to take over immediately. The cloud platform also minimizes the overall load significantly, so the website hosting service is much more stable in comparison with a service through which everything runs on only one machine and your Internet sites are going to perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to be sure that your sites will remain online no matter what. Hardware and software firewalls guarantee the proper functioning of the machines in the case of DDoS attacks whereas in the case of any software trouble, we have administrators checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server solutions offer a 99.9% uptime guarantee. As a matter of fact, you won't notice any downtime or service disruptions at all because of the fact that we employ a cutting edge cloud platform and rather than handling everything on just one server as most companies do, we have different clusters of web servers that deal with every service - files, emails, CP, databases, etc. We've got a custom load-balancing system, so our hosting service is a lot more stable compared with what you'd usually find available. To ensure that nothing will disrupt the work of your Internet websites, our web server facilities have diesel powered backup generators and several separate Internet providers. We've got software and hardware firewalls to stop DDoS attacks and administrators keeping track of the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS Web Hosting
Our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. In addition, we employ new hardware for the physical servers where the VPS accounts are created to avoid any chance of hardware dysfunction and each part has been tested thoroughly. The security of your data is guaranteed through enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your Internet sites shall be functioning practically without any disturbances. Our experienced administrators will resolve promptly any software issue that may appear, so even if there is a problem with a different virtual private server account on the physical hosting server, your VPS isn't going to be affected. The hosting server uptime is listed on our internet site and not hidden in our Terms of Service since we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
If you purchase a dedicated server through our company, we guarantee that it'll be operational at least 99.9% of the time. Firstly, your server will be built with new and extensively tested hardware components and we'll not do any compromises about that. Our data center in the town center of Chicago has powerful diesel backup generators, so in the case of a power outage your web server will still be operational and with many redundant Internet providers, your Internet sites will be accessible if there is any connection issue. In the event of any unexpected conditions, we've got qualified system administrators that keep track of all hosting servers all the time and they can respond straight away to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our servers have hardware and software firewalls to prevent the excess traffic in the event of a DDoS attack.